Steve is a driven and passionate leader with more than 30 years in the technology field, 20 of those as a senior leader spanning a broad portfolio of industries. He is an influential executive and coach with extensive experience developing and leading robust technology strategies and operations in diverse and rapidly evolving global environments. Steve demonstrates a proven track record of success in delivering large-scale change, focusing on business development, and defining the technology value proposition to move the organization forward.
In the healthcare and life sciences industry, Steve lead the development of a fully digitized customer and transactional platform strategy and implementation for the largest testing lab in Canada to assist local, Provincial and Federal jurisdictions manage through the Covid pandemic. The immediacy and complexity of positioning virtual and just in time health services required solutions not available historically available in Canada and helped the organization achieve record revenue and profitability during what was generally seen as a very depressed economic period. With the significant increases in transactions, mobility and headcount across the organization new capabilities were needed in HR and Pay, time and attendance and scheduling, requiring a complete redesign of these platforms including revised business operating model and technology.
Steve spent 15 years at WestJet as it grew from a local low-cost startup to an international full-service carrier. Steve has extensive experience in all the operating units of an airline including commercial, customer support, flight ops and maintenance in a fully digitized business landscape. Ensuring the back office of a rapidly growing company can support the business, implemented modernized Finance and Operations ERP, and HR and Pay platforms. At Air Canada, Steve led the Risk and Assurance practice assigned to the reservation system replacement program, developed a formalized Enterprise Application Management service, and Flight Operations Modernization and Resiliency program.
Steve was also the Global CIO of the Bayer carve out factory for the Monsanto transaction. He was responsible for the digital replication of the Bayer agricultural product transferred to the acquirer as a fully operational business including the full suite of SAP ERP, R&D, quality, and distribution services. Steve has also performed detailed Asset Purchase Agreements (APA’s) on brands such as Aeroplan and Air Transat as part of financial and risk valuation packages.
Steve is certified in Executive Strategy and Management from Haskayne’s and Rotman’s business schools, TOGAF architecture frameworks and IT management frameworks and a deep understanding of numerous other business and technology enablement practice areas required to effectively delivery value across multiple industries.